Shipping Policy

Shipping Policy – GscneNam™ 🕯️📦

At GscneNam™, we strive to make shipping straightforward, reliable, and hassle-free for every home fragrance and scented living order. This policy explains how purchases are processed, shipped, and tracked from the moment an order is placed through final delivery.

Order Processing

After payment is confirmed, most orders are typically packed and prepared for shipment within 1–3 business days. During busy periods such as holidays, promotional events, or high-demand seasons, processing times may occasionally take longer.

Estimated Delivery Time

Most orders are delivered within approximately 10–20 business days, depending on the destination and the shipping carrier handling the package. Please note that delivery times are estimates and cannot be guaranteed. Factors outside our control, including weather, customs inspections, transportation delays, or carrier service interruptions, may affect the actual delivery timeframe.

Tracking Information

Once an order has shipped, a confirmation email containing tracking details will be sent to the email address provided at checkout. Customers can use the tracking number to monitor the shipment until it arrives at the delivery address.

Shipping Address Responsibility

Customers are responsible for providing accurate and complete shipping information when placing an order. GscneNam™ cannot be held responsible for delayed deliveries, failed shipments, or lost packages caused by incorrect or incomplete address details.

If you need to correct a shipping address after placing an order, please contact our support team as soon as possible. While updates cannot always be guaranteed once processing has begun, we will make every effort to assist before the order is shipped.

Contact Information ✉️

Email: service@gscnenam.com